Umida Brand Women Shoes Genuine Leather High Heel Shoes Women Pumps Pointed Toe Pumps Customized Color High Heels Wedding Shoes
EU size 34-41
Pls kindly noted our shoes true to European size,pls tell us your foot length or EU size normally wear.
US size 3=EU size 34
US size 4=EU size 35
US size 8= EU size 39
US size 10=EU size 41
Pink Matte Leather,Other Colors Customized
100% Genuine Leather+Import Rubber Sole(Genuine Leather Sole Cost more $ 8 than Rubber one,pls leave us message which sole material you need before ordering.)
1. Your satisfaction, Our goal.
2. We are dedicated to offering our customers the safest and easiest buying experience.
3. We offer you the latest designs with large variety of styles and color for all your needs.
Dear Valued Clients:
1). Please choose size according to your bare feet length, that’s the most accurate. There is size table in the description below.
2). Please leave us information about your feet length, EUR size when placing the order, we can help to decide the best fit size.
3). Please notice any messages from us and confirm in time, then shoes will be sent out faster.
4). There may be color difference of the photos due to different computer screens.
Wholesale and drop shipping are both welcomed.
For wholesale, we will offer discount or free express shipping which only takes 3-7 days to arrive.
For drop shipping, we could send the goods to your customers directly and won’t leave information about us if you’d like to.
How to track my parecl?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your money will not go to my account.
Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
What should I do if I am not satisfied with the shoes received?
If there is any problem with the shoes which you received, please don’t worry, we promise we will offer you a satisfied solution.
Please don’t open a dispute or leave bad feedback, just contact us in advance. We will try our best to help you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.